{"product_id":"gogo-care","title":"Gogo Care","description":"\u003ch2\u003eGogo Care Protection Plan\u003c\/h2\u003e\n\n\u003cp\u003eGogo Care is currently available only to customers in the \u003cstrong\u003eUnited States and Canada\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat’s Covered\u003c\/h3\u003e\n\n\u003cp\u003eGogo Care covers physical or functional damage to your Gogobot caused by an \u003cstrong\u003eaccidental drop, collision, or impact during normal use\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eWhat’s Not Covered\u003c\/h3\u003e\n\n\u003cul\u003e\n  \u003cli\u003eLoss or theft\u003c\/li\u003e\n  \u003cli\u003eUnauthorized disassembly or modification\u003c\/li\u003e\n  \u003cli\u003eIntentional damage\u003c\/li\u003e\n  \u003cli\u003eNormal wear and tear, including battery aging\u003c\/li\u003e\n  \u003cli\u003eDamage caused by liquids or water\u003c\/li\u003e\n  \u003cli\u003eDamage caused by pets or other animals\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that does not affect Gogobot’s functionality, such as scratches, paint chipping, scuffs, or dents\u003c\/li\u003e\n  \u003cli\u003eDamage caused by improper use or use outside Gogobot’s intended operating conditions\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eCosmetic Damage\u003c\/h3\u003e\n\n\u003cp\u003eCosmetic damage alone is not covered. However, if cosmetic damage occurs as part of the \u003cstrong\u003esame accidental incident\u003c\/strong\u003e that also causes functional or structural damage, the incident may qualify for coverage under Gogo Care.\u003c\/p\u003e\n\n\u003ch3\u003eWhen to Purchase\u003c\/h3\u003e\n\n\u003cp\u003eGogo Care must be purchased \u003cstrong\u003ewithin 7 days of purchasing your Gogobot\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003ePlans \u0026amp; Pricing\u003c\/h3\u003e\n\n\u003ctable\u003e\n  \u003cthead\u003e\n    \u003ctr\u003e\n      \u003cth\u003ePlan\u003c\/th\u003e\n      \u003cth\u003eAnnual Fee\u003c\/th\u003e\n      \u003cth\u003eService Fee per Claim\u003c\/th\u003e\n      \u003cth\u003eClaims per Year\u003c\/th\u003e\n    \u003c\/tr\u003e\n  \u003c\/thead\u003e\n  \u003ctbody\u003e\n    \u003ctr\u003e\n      \u003ctd\u003e\u003cstrong\u003eBasic\u003c\/strong\u003e\u003c\/td\u003e\n      \u003ctd\u003e$49\/year\u003c\/td\u003e\n      \u003ctd\u003e$49\/claim\u003c\/td\u003e\n      \u003ctd\u003e1\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n      \u003ctd\u003e\u003cstrong\u003ePlus\u003c\/strong\u003e\u003c\/td\u003e\n      \u003ctd\u003e$89\/year\u003c\/td\u003e\n      \u003ctd\u003e$49\/claim\u003c\/td\u003e\n      \u003ctd\u003e2\u003c\/td\u003e\n    \u003c\/tr\u003e\n  \u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\n\u003col\u003e\n  \u003cli\u003eContact our support team at \u003ca href=\"mailto:support@gogobot.io\"\u003esupport@gogobot.io\u003c\/a\u003e.\u003c\/li\u003e\n  \u003cli\u003eSubmit photos of the issue and your order information.\u003c\/li\u003e\n  \u003cli\u003ePay the applicable \u003cstrong\u003e$49 service fee\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eShip your Gogobot back to us.\u003c\/li\u003e\n  \u003cli\u003eOnce we receive and inspect your device, we will determine eligibility and arrange a replacement.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003cp\u003eReplacement units are \u003cstrong\u003eofficially refurbished units, not brand-new units\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003ch3\u003eShipping Costs\u003c\/h3\u003e\n\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReturn shipping to Gogobot:\u003c\/strong\u003e Covered by the customer.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIf the issue is determined to be a manufacturing or product quality defect:\u003c\/strong\u003e Gogobot will cover the shipping costs both ways.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhat Happens When You’ve Used All Your Claims?\u003c\/h3\u003e\n\n\u003ch4\u003eIf You Use All Your Claims Within the First 3 Months\u003c\/h4\u003e\n\n\u003cp\u003eIf you use all of your annual claims \u003cstrong\u003ewithin 3 months of purchasing Gogo Care\u003c\/strong\u003e, you may purchase a \u003cstrong\u003eSingle-Claim Add-On for $59 per claim\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003cp\u003eThe add-on remains valid through the end of your original plan term, so your coverage continues until your annual plan expires.\u003c\/p\u003e\n\n\u003ch4\u003eIf You Use All Your Claims After the First 3 Months\u003c\/h4\u003e\n\n\u003cp\u003eIf you use all of your annual claims \u003cstrong\u003emore than 3 months after purchasing Gogo Care\u003c\/strong\u003e, additional claim add-ons are not available.\u003c\/p\u003e\n\n\u003cp\u003eYou may choose between:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003e\u003cstrong\u003eStandard paid repair service\u003c\/strong\u003e\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchasing a new Gogo Care plan\u003c\/strong\u003e — Any remaining months of your current plan may be carried over to the new plan.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eImportant Information\u003c\/h3\u003e\n\n\u003cul\u003e\n  \u003cli\u003eGogo Care must be purchased \u003cstrong\u003ewithin 7 days of purchasing your Gogobot\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003eThe plan is valid for \u003cstrong\u003e1 year\u003c\/strong\u003e and automatically terminates at the end of the coverage period.\u003c\/li\u003e\n  \u003cli\u003eCoverage is available only to the \u003cstrong\u003eoriginal purchaser\u003c\/strong\u003e and is non-transferable.\u003c\/li\u003e\n  \u003cli\u003e\u003cstrong\u003eManufacturing or product quality defects are not counted against your annual claim allowance.\u003c\/strong\u003e\u003c\/li\u003e\n  \u003cli\u003eOnce all claims have been used, you may still choose our \u003cstrong\u003estandard paid repair service\u003c\/strong\u003e.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSingle-Claim Add-On:\u003c\/strong\u003e $59 per claim, valid through the end of your original plan term.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eFinal Terms\u003c\/h3\u003e\n\n\u003cp\u003eGogobot reserves the right to make the final determination regarding the interpretation and application of these service terms. We may update the coverage, service process, or pricing from time to time. The latest version published on our official website will apply.\u003c\/p\u003e\n\n\u003cp\u003eIf you have any questions, please contact us at \u003ca href=\"mailto:support@gogobot.io\"\u003esupport@gogobot.io\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eGogobot Team\u003c\/strong\u003e\u003c\/p\u003e","brand":"Gogobot","offers":[{"title":"Basic (1‑Incident) — $49\/Year","offer_id":42942799904853,"sku":"GOGO CARE‑BASIC","price":49.0,"currency_code":"USD","in_stock":true},{"title":"Plus (2‑Incidents) — $89\/Year","offer_id":42942799937621,"sku":"GOGO CARE‑PLUS","price":89.0,"currency_code":"USD","in_stock":true},{"title":"Add‑on Extra Incident Pass — $59","offer_id":42942799970389,"sku":"GOGO CARE‑ADD-ON","price":59.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0639\/8158\/4469\/files\/20260903-162946.png?v=1788493791","url":"https:\/\/gogobot.io\/products\/gogo-care","provider":"Gogobot","version":"1.0","type":"link"}